When trying to update an imaged machine you may get an error that states, “Windows could not parse or process the unattend answer file for pass [specialize]. The settings specified in the answer file cannot be applied. The error was detected while processing settings for component [Microsoft-Windows-Shell-Setup].” The error is pictured below and it has the potential to […]
Articles Tagged: windows
Drag and Drop Stops Working in Outlook (or Windows or Lync)
When using Outlook (or Windows generally), you may lose the ability to drag and drop items. For example, you may not be able to drag an email from the inbox into another folder. The solution to this problem is (drum roll, please………..): press ESC. You may need to press ESC more than once, but it […]
Application appears in taskbar, but window is not visible
After opening an application, the program window may not be seen even though the program appears in the taskbar. This happens when the window opens outside of the view area of the monitor(s). There are a couple of ways to resolve this problem. First, try clicking the “Show Desktop” button a couple of times. This […]
“Cannot Create File” error when opening, saving, or printing an attachment
Background: MS Outlook uses a local cache to work with e-mail attachments. Every time an attachment is opened from an email, Outlook creates a copy of the attachment in the local cache. This is not usually a problem as attachments are typically saved if they need to be referenced frequently. The problem occurs when attachments with […]